The MACE Standard Issue Dec 2010

MACE 2010
Prior to the ASIS Working Group being developed for the purpose of developing an American Standard for Private Military Security Companies, the founders of Paladin developed the MACE - Military Accountability, Control and Engagement Standard. This standard was created to be developed and enhanced through consultation with British PMSCs.

This standard is pre ASIS PMSC Quality Standard.

Content of MACE

1. Scope.
1.1 General
1.2 Application.
1.3 Threat Level
2. Normative References.
3. Terms and Definitions.
4. Management System..
4.1 General Requirements.
4.2 Documentation Requirements.
4.3 Corporate Operational Manual
4.4 Control of Documents.
4.5 Control of Records.
5. Management Responsibility.
5.1 Management commitment.
5.2 Customer Selection and Focus.
5.3 Corporate Operational Policy.
5.4 Planning.
5.5 Responsibility, authority and communication.
5.6 Contract Formulation and Management.
5.7 Legal compliance.
5.8 Objectives and programme.
5.9 Asset Management.
5.10 Disciplinary Action.
5.11 Complaints – Internal & External
5.12 Management Review.
6. Operational Management and Planning.
6.1 Management of Risk.
6.2 Allocation and Management of Resources.
6.3 Human Resources - Selection and Vetting of Personnel
6.4 Competence, Training and Experience.
6.5 Infrastructure.
7 Operational Implementation & Control.
7.1 Operational Structure & Security.
7.2 Induction Training.
7.3 Rules of Engagement.
7.4 Control and Co-ordination of Operations and Communication. 
7.5 Security Infrastructure. 
7.6 Detention and Handling of Detainees.
7.7 Humanitarian Management and Control
8 Monitoring.
8.1 Performance Measurement and Monitoring.
8.2 Evaluation of Legal and Contractual Compliance.
8.3 Evaluation of Compliance with Standard. 
8.4 Incident Investigation and Reporting.
8.5 Non-conformances, Operational Improvements and Countermeasures.
8.6 Internal Audits.
8.7 Annual Reporting. 6